NamWanTea.com knows that
you care how information about you is used and shared, and we appreciate your
trust that we will do so carefully and sensibly. This notice describes our
privacy policy. By visiting NamWanTea.com, you are accepting the practices
described in this Privacy Notice.
What Personal Information About Customers Does NamWanTea.com
Gather?
The information we learn from customers helps us personalize
and continually improve your shopping experience at NamWanTea.com. Here are the
types of information we gather.
* Information You Give Us: We receive and store any
information you enter on our Web site or give us in any other way. You can
choose not to provide certain information, but then you might not be able to
take advantage of many of our features. We use the information that you provide
for such purposes as responding to your requests, customizing future shopping
for you, improving our stores, and communicating with you.
* Automatic Information: We receive and store certain types
of information whenever you interact with us. For example, like many Web sites,
we use "cookies," and we obtain certain types of information when
your Web browser accesses NamWanTea.com. A number of companies offer utilities
designed to help you visit Web sites anonymously. Although we will not be able
to provide you with a personalized experience at NamWanTea.com if we cannot
recognize you, we want you to be aware that these tools exist.
* E-mail Communications: To help us make e-mails more useful
and interesting, we often receive a confirmation when you open e-mail from NamWanTea.com
if your computer supports such capabilities. We also compare our customer list
to lists received from other companies, in an effort to avoid sending
unnecessary messages to our customers. If you do not want to receive e-mail or
other mail from us, please adjust your Customer Communication Preferences/
inform us through e-mail.
* Information from Other Sources:
We might receive information about you from other sources and add it to our
account information.
What About Cookies?
* Cookies are alphanumeric identifiers that we transfer to
your computer's hard drive through your Web browser to enable our systems to
recognize your browser and to provide features such as storage of items in your
Shopping Cart between visits.
* The Help portion of the toolbar on most browsers will tell
you how to prevent your browser from accepting new cookies, how to have the
browser notify you when you receive a new cookie, or how to disable cookies
altogether. However, cookies allow you to take full advantage of some of NamWanTea.com's
coolest features, and we recommend that you leave them turned on.
Does NamWanTea.com Share the Information It Receives?
Information about our
customers is an important part of our business, and we are not in the business
of selling it to others. We share customer information only as described below
and controls that either are subject to this Privacy Notice or follow practices
at least as protective as those described in this Privacy Notice.
* Affiliated Businesses We Do Not Control: We work closely
with our affiliated businesses. In some cases, these businesses operate stores
at NamWanTea.com or sell offerings to you at NamWanTea.com. In other cases, we
operate stores, provide services, or sell product lines jointly with these
businesses. You can tell when a third party is involved in your transactions,
and we share customer information related to those transactions with that third
party.
* Agents: We employ other companies and individuals to
perform functions on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mail, removing repetitive information from
customer lists, analyzing data, providing marketing assistance, providing
search results and links (including paid listings and links), processing credit
card payments, and providing customer service. They have access to personal
information needed to perform their functions, but may not use it for other
purposes.
* Promotional Offers:
Sometimes we send offers to selected groups of NamWanTea.com customers on
behalf of other businesses. When we do this, we do not give that business your
name and address. If you do not want to receive such offers, please adjust your
Customer Communication Preferences/ inform us through e-mail.
* Business Transfers: As we
continue to develop our business, we might sell or buy stores, subsidiaries, or
business units. In such transactions, customer information generally is one of
the transferred business assets but remains subject to the promises made in any
pre-existing Privacy Notice (unless, of course, the customer consents
otherwise). Also, in the unlikely event that NamWanTea.com, or substantially
all of its assets are acquired, customer information will of course be one of
the transferred assets.
* Protection of NamWanTea.com and Others: We release account
and other personal information when we believe release is appropriate to comply
with the law; enforce or apply our Conditions of Use and other agreements; or
protect the rights, property, or safety of NamWanTea.com, our users, or others.
This includes exchanging information with other companies and organizations for
fraud protection and credit risk reduction. Obviously, however, this does not
include selling, renting, sharing, or otherwise disclosing personally
identifiable information from customers for commercial purposes in violation of
the commitments set forth in this Privacy Notice.
* With Your Consent: Other than as set out above, you will
receive notice when information about you might go to third parties, and you
will have an opportunity to choose not to share the information.
Which Information Can I Access?
NamWanTea.com gives you access to a broad range of information
about your account and your interactions with NamWanTea.com for the limited
purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
* As discussed above, you can always choose not to provide
information, even though it might be needed to make a purchase.
* You can add or update certain information on pages such as
those listed in the "My Accounts" section above. When you update
information, we do NOT keep a copy of the prior version for our records.
* If you do not want to
receive e-mail or other mail from us, please adjust your Customer Communication
Preferences/ inform us through e-mail. (If you do not want to receive
Conditions of Use and other legal notices from us, such as this Privacy Notice,
those notices will still govern your use of NamWanTea.com, and it is your
responsibility to review them for changes.)
Children
NamWanTea.com does not sell products for purchase by
children. We sell children's products for purchase by adults. If you are under
21, you may use NamWanTea.com only with the involvement of a parent or
guardian.
Conditions of Use, Notices, and
Revisions
If you choose to visit NamWanTea.com, your visit and any
dispute over privacy is subject to this Notice and our Conditions of Use,
including limitations on damages, arbitration of disputes, and application of
the law of Singapore. If you have any concern about privacy at NamWanTea.com,
please contact us with a thorough description, and we will try to resolve it.
Our business changes
constantly, and our Privacy Notice and the Conditions of Use will change also.
We may e-mail periodic reminders of our notices and conditions, unless you have
instructed us not to, but you should check our Web site frequently to see recent
changes. Unless stated otherwise, our current Privacy Notice applies to all
information that we have about you and your account. We stand behind the
promises we make, however, and will never materially change our policies and
practices to make them less protective of customer information collected in the
past without the consent of affected customers.
Related Practices and Information
Information You Give Us
You provide most such information when you search, buy, bid,
post, participate in a contest or questionnaire, or communicate with customer
service. For example, you provide information when you search for a product;
place an order through NamWanTea.com or one of our third-party sellers; make an
Auction bid or purchase; provide information in Your Account (and you might
have more than one if you have used more than one e-mail address when shopping
with us) or About You; communicate with us by phone, e-mail, or otherwise;
complete a questionnaire or a contest entry form; compile Wish Lists or other gift
registries; provide employer information when opening a corporate account;
participate in Discussion Boards or NamWanTea.com Chat; provide and rate
Reviews; specify a Special Occasion Reminder or a favorite charity in Charity
Links. As a result of those actions, you might supply us with such information
as your name, address, and phone numbers; people to whom purchases have been
shipped, including addresses and phone number; people (with addresses and phone
numbers); e-mail addresses; content of reviews and e-mails to us; personal
description;
Examples of the information we collect and analyze include
the Internet protocol (IP) address used to connect your computer to the
Internet; login; e-mail address; password; computer and connection information
such as browser type and version, operating system, and platform; purchase
history, which we sometimes aggregate with similar information from other
customers to create features such as Purchase Circles, Top Sellers, and Just
Like You; the full Uniform Resource Locator (URL) clickstream to, through, and
from our Web site, including date and time; cookie number; products you viewed
or searched for; During some visits we may use software tools such as
JavaScript to measure and collect session information, including page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page.
Information from Other Sources
Examples of information we receive from other sources
include updated delivery and address information from our carriers or other
third parties, which we use to correct our records and deliver your next
purchase or communication more easily; account information, purchase or
redemption information, and page-view information from some merchants with
which we operate co-branded businesses or for which we provide technical,
fulfillment, advertising, or other services; search term and search result
information from some searches conducted through the Web search features;
search results and links, including paid listings; and credit history
information from credit bureaus, which we use to help prevent and detect fraud
and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at NamWanTea.com
include up-to-date information regarding recent orders; personally identifiable
information (including name, e-mail, password, communications preferences,
address book); payment settings (including credit card information and gift
certificate, gift card, and check balances); e-mail notification settings
(including Alerts, Available to Order notifications, Delivers, New for You,
Special Occasion Reminders, and newsletters); recommendations (including recent
product view history, prior order history, and Favorites); shopping lists and
gift registries (including Wish Lists and Baby and Wedding Registries);
Auctions, zShops, and Marketplace seller accounts; and your About You area
(including your product Reviews, Requests, and Recommendations).